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Customer Comments : January 2005 - October 2005
"You and your team have lived up to
and exceeded my expectations of Tape Resources. Your professionalism
and friendly attitude have made doing business with TR a real pleasure.
Keep up the good work." "In addition to the products and your
prices, I especially appreciate the seamless tracking system." "Wow that was fast !!!!!!!!!!!" "Excellent service! I've recommended
Tape Resources to many, many associates." "I just
got the order delivered and everything looks good. I have never
ordered from Tape Resources before and I cross my fingers everytime
I order from a new place... I'll definitely be back for more purchases
in the near future... prices on the tapes I needed were way below
other sellers....So thanks for great prices and speedy service and
I look forward to doing business with Tape Resources again." Customer Comments : July 2003 - January 2004
"Just want to thank you guys for providing
top level product, amazing prices, and for shipping the order out
immediately. My finished product looks great, but all the credit
goes to Tape Resources for providing everything I need to get the
job done - quickly and professionally. I would never order from
anywhere else. Thanks again!" "Thanks for the great service. You guys are
awesome. It is not very often that you get outstanding service like
you guys provided. I will definitely plan on all of my future DVD
ordering needs to use Tape Resources.com." "Just a quick note to let you know that
I received my first order from your company and I was pleasantly
surprised. I took a chance on your company based on your web page
and I am glad I did. I placed my order late Xmas eve and I received
the UPS package yesterday, Monday, December 29, 2003. I ordered
15 Maxell DVD-R (round disc holder) this time and I will purchase
from you again in the near future. Price and service are key to
my purchasing decisions and your company exceeded my expectations
in both areas." "I only ordered two MiniDV tapes from you,
but was absolutely blown away by your customer service! You treat
me like I am a million-dollar customer! Well, I am starting a video
production business early next year. Guess who I will give all my
media business to? You guessed it, Tape Resources. Thank you again." "I placed my order on Tuesday, got it on
Thursday as predicted, and the internet shipping special price was
a welcome change from the typical gouge. Thanks." "Just wanted to take a second to thank you
for such wonderful service! We just received the products that were
ordered online, and (as in our previous orders with you) they arrived
just a promised and at a great price. Your prices are better and
your website is easier to use than the other site we used to order
from. So now you've found some loyal customers in Florida!" "You guys have a great attitude,it shows
in the way you conduct "My shopping experience with taperesources
was really an ultimate one. I am happy that I placed an order with
you. I appreciate your responsiveness, friendliness and the promises
(shipping date) you keep." "When I call, a person answers the phone.
A friendly person. And if they don't have the info I need, they
look it up, and they call back as promised. In a world that just
seems to be getting more rude by the day, a customer service attitude
like Tape Resource's is outstanding and it really inspires loyalty!" "I would like to say that your service was
one of the best I have ever witnessed. I really appreciate such
promptness. I would recommend your website to all my friends. You
really kept your word." "I wanted to email you so everyone could
know how great you are. I was having problems with the DVDs I burned.
I didn¹t know what the matter was. I called up Taperesources
to see if I could get a sample or two of the media I bought previously
and ran out of before I bought another 50. David accommodated me
smashingly. Not only did he send me 10 or so Maxell DVD-Rs, but
he also sent half a dozen Verbatim DVDs. Because of this I was able
to figure out what the problem was with the DVDs I've burned (not
the fault of the media, which I at first thought). The service here
is amazing. You guys will always have me as a customer because of
it. The great prices help too." "Anna - Just wanted to tell you how fast
the shipment was. Great prices as well. I am telling everybody I
know about you guys." "Hello Anna, The Panasonic Mini DV tapes
arrived today. And by an amazing coincidence so did my Panasonic
DV953 camcorder -- both orders arriving at the same time by UPS.
I always say it's often the "small things" that make good
companies -- great companies. And it's nice to be able to put a
face to a name. Here's one of me and Bill Gates -- really... it's
not a "doctored" photo. I will definitely recommend Tape
Resources to my friends." "The case came today and I am simply delighted
with it!!! Great product and outstanding service. I'm very impressed,
and will use your store as a primary resource from now on." "We will continue to order our supplies from
you...not just for the customer service, but the consistent quality
and expedience of shipment." Customer Comments : January 2003 - June 2003
"I would like to let all of you at taperesources.com
that you are all doing an excellent job. From the moment I type
your web address in my browser, I know that it will always be a
pleasant experience. Great prices, user-friendly ordering, and customer
service is always ready to help with a smile. No high-pressure sales
and I love it. Every step of the way someone is ready to help me.
Thank you for everything." "I just wanted to say I am very pleased with
the service, pricing, and professionalism at Tape Resources. …
I'm so glad you found me. I am an independent producer and film/videomaker
… and I didn't have time to shop around, and was stuck in the
position of having to get tape stock and supplies from a company
lacking business skills and simple courtesy. I dreaded ordering
tapes. Now I am thrilled to use the Taperesources.com web ordering
system, along with your friendly confirmation, for all future purchases.
Thank you so much." "Your customer service is one of the best
I have encountered "I purchased 20 mini DV sony tapes couple
of weeks back and started wondering why I ever bought any tape from
anyone else. Your order process is so simple and so personalized,
I can't even imagine how far ahead your services are in comparison
to your rivals. I also received a coupon for free shipping with
future order which surprised me because it was totally unexpected.
The shopping experience with you has made me very pleased. The photograph
of the team was fabulous. You have left a distinct personal touch
to my shopping experience. Wonderful experience !! Thanks !!" " I recently orderd from you for the first
time. I just wanted to say I was very pleased with your prompt service
and great value. I look forward to buying ALL my tapes from you
in future, and will recommend you to all my colleagues." "I just received my first order. From start
to finish, the ordering process was painless, and the personal touch
is everywhere. Everything just screams "If you need something,
call me!" "I recently placed my first order with your
company, through your online store. I searched all over the web
and you had the cheapest prices, and a very easily navigable site.
I placed my order Tuesday afternoon and Thursday afternoon it was
here, WOW! As a college student, money is tight, and by buying my
DVCPRO and Betacam SP tapes from you, I saved well over $240 (had
I purchased them through my school). Thanks again for the great
service, and I'll be back soon for another order!!" "Just wanted to let you know how much I love
your company. Efficient, prompt & good prices." "Once again Tape Resources has come through
with excellent service! I deal with several companies, mostly online
and you are the only company that delivers what I order within a
few days. I have never had a bad experience with you and I have
to say that without a doubt you are the best in the business. Thanks
once again!" "I'd just like to thank you all. I'm not
sure how you manage to stay so happy and helpful every single time.
I don't have a single complaint. Not one. Your staff is superb,
knowledgeable and friendly, and go out of their way to make you
feel valued. You're not only the best media company I've dealt with
for customer service, you're the best company I've ever had the
please dealing with, period. Because of this I felt I'd like to
let you know that I DO notice the difference, and you've got a customer
for life, who recommends you at the drop of a hat." "OK, I admit it. I'm impressed. The price
you offered for the DVD-RAM I wanted was lower than what I'd been
paying. My order was easy to place online. I had instant email updates
at every stage of the transaction. I had a tracking number to follow
the order and the order arrived promptly. Upon opening the package,
I found my order correct and intact and a coupon for free shipping
on the next order. If you do this every day then yes, it is legendary
service!" "I've dealt with a lot of online stores but
I have to say that your customer service quality is on the top of
the list. My order arrived on time and order tracking/status was
available immediately. Truly, your approach to your online business
is unique and sets you apart from even the big players in a very
positive way. Thanks!" "I just wanted to tell you guys that I'm
REALLY impressed with your business. I placed an order on Thursday
afternoon ... I received a confirmation e-mail merely a few hours
later, stating that the package had shipped and that I also received
a small discount for being a first-time customer ... And even better,
the package arrived in just two business days! ... And even the
price was good, actually costing less than lesser-quality tapes
sold at many other shops. "I just love recommending Tape Resources
to all my friends and associates! You are simply THE BEST!!!" "Great experience. Will tell all my friends
and family to use you "I just wanted to extend my gratitude for
your excellent customer service. This morning, I ordered some items,
and your staff went above and beyond themselves to get me what I
needed with the prices I wanted, even though this item was nearly
out of stock. Along with this gesture of great customer service,
I have ALWAYS been treated very kindly by each of your staff members
whenever I call not only to order, but to ask some detailed questions.
Each time I call with a question, I have always gotten an answer
that satisfied my needs. I haven't had this much customer service
from any company for quite a long time. So please keep up the good
work, and I look forward to keeping my business with you for a very
long time!" "I just want to tell you that I think you
folks are among the best when it comes to speed of order processing.
I'm always amazed. Thanks for allowing "service" to have
meaning again in this country."
"I just wanted to let you guys know that
it was a pleasure to do business with you. You have a great product,
were fast shippers, and kept me informed all the way through my
order up until UPS knocked on my door. It's hard to find good customer
service like that these days. Keep up the good work and you definitely
have my business in the future." "For quite some time now I have said that
good customer service is dead. I see now that it is alive and well
with Tape Resources! This was my first time shopping with you guys,
but I will certainly be returning, the quality of service and swiftness
of delivery were nothing short of excellent. Thank you very much!" "Just a quick note to Thank You for the prompt
order. I just received my DVCAM tapes I ordered and they arrived
promptly on time. Your product prices are great and shipping and
handling is very reasonable. I will definitely be ordering from
you for future needs." "Just received the package in good condition.
My next tape purchase will DEFINITELY be with you guys! Superior
service all round." "Hi. I just wanted to tell you that I think
your company is great, your "Just wanted to let you know how pleased
we are to do business with a company such as yours. We have been
ordering from your website for over a year now...have never had
the slightest problem...always received our shipments on time and
as ordered. Your online store is very easy to use. Your customer
service is wonderful! Thanks for great service!" "I wanted to tell you how pleased I am with
your willingness to work with your customers. I had some minor difficulties
and the staff was very pleasant and easy to talk to. Thanks for
being a great company. I will tell people about your company and
your supportive and friendly staff." "I enjoy your company's services and plan
to let you be my main supplier of DVCAM tape stock and DVD-R discs
into the next year..." "Just wanted to tell you that the service
is wonderful. The girls are so helpful." "Great prices, great service... You have
all the right ingredients. Don't change the recipe!!!!" "Hi my name is Fred Walker and am a small
new customer that started using Betacam SP and MiniDV tapes here
in Washington, D.C. where I edit tapes for an educational videotape
company. I just want to tell you of the great job you and your staff
are doing. There has not been a single time that I have called where
I was not greeted with the warmest voice (frequently Jen). She(they)
are the most sweetest, efficient and pleasant people that I have
dealt with. Keep up the great work." "I don't know how you guys do it, but you
have the nicest, most professional customer service staff of just
about any company I have ever dealt with. Ever. As far as I'm concerned,
there are no other stock houses." "I just wanted to mention that I am very
pleased with your service. I just placed my first order with your
company. I got my tapes in just a few days, and the price was excellent." "I just wanted to say how impressed I am
with the professionalism of your team in helping me replaced an
order of video tapes recently delivered to the wrong address and
damaged by UPS. I've received your apology via the invoice, along
with the Gift Certificates. Thank you for the nice gesture. I speak
to conferences around the country on a regular basis and the issue
of customer relations often comes up, in which I am asked to give
examples of good and bad customer relations. In the future, I'll
be happy to use your company as an example of a company that "gets
it.". You went above and beyond the call of duty to make sure
your customer got his delivery and remains a customer, even though
the problem was the fault of UPS. Competitive prices [and] last
but not least great attitudes on phone... Thanks again for your
professionalism."
"Competitive prices [and] last but not least
great attitudes on phone." "I received my order in less than 3 days.
I am VERY impressed at the quality and promptness of your business.
In today's world, its hard to find a company that lives by its mission
statement. Companies that have gotten too big, have learned the
skill of avoidance, and through a web like customer relation dept.,
one, if he is lucky will find help. I don¹t have to read your
Mission Statement to know that you truly value the customer." "I really like the improvements to your website
in many areas. "I will never shop anywhere else in my life
for any of my tape needs. "Between Tape Resources and another video
supply company I would have to say Tape Resources prices, customer
service & shipping is the best." "Tape Resources is the Best!! Thank you!" "Keep up the good prices." "Last order arrived a day before expected.
Thanks. Always know when you receive order because of immediate
emails. Thanks for the thank you gifts. Great to be able to count
on your service." "Great!" "Couldn't be better. You guys are GREAT!
Fast Service." "Keep up the good work." "I like ordering on your website - very simple." "Great service, great prices." "Your staff is always very friendly on the
phone. You should train my other vendors in customer service." "I had a problem with my order -- missing
five DV tapes. I called and Jeanette and Jen assisted me to correct
the problem. They were very professional." "I can't believe how kind, courteous & knowledgeable
your phone reps are. What a pleasure!" "Keep up the good work" "Tape Resources is a very professional organization.
I appreciate the excellent service." "Your service and prices are outstanding!" "Very pleased with everything - good web
site & telephone assistance." "I could not expect to receive better service!!
You guys Rock!" "Thanks for the superb service! My order
arrived very quickly. Keep up your outstanding work! Tape prices
were quite reasonable!" "Thanks for all the wonderful service!" "You were much faster in delivery time, and
David Durovy is terrific! Very understanding, proactive and informative!" "Both [two other] websites took my order
and two days later both informed me that they were out of stock.
From now on I am relying on you!" "You guys are the best!" "Anna especially helpful in guiding me to
the correct media." "You're my 1st choice." "I am head of a newly formed dept with Photo-Tech.
Test drove 3-4 suppliers and you are the best of the lot! Thanx!" "Customer service = Excellent!!" "Your staff was responsive and very efficient.
I couldn't be any more pleased." "The speed of receiving this order was outstanding." "Great, quick, friendly service . 4 emails
pertaining to order." "Keep on doing a good job." "Excellent service - fast delivery - will
definitely recommend and re-order." "Keep it up! I have referred you to at least
8 colleagues - why? #1 customer service and excellent delivery time!" "When I needed tape stock, a co-worker found
you on the internet and here I am. You have eliminated future supplier
searches for us. Thanks!" "Keep up the great work & I will continue
to order from you." "You folks are great! I can really depend
on you." "Hi Jenn. Thank you for calling with the
information about possible problems with the Generic Blank DVDs
from my recent order. Your call was greatly appreciated, and reassuring
that Tape Resources stands behind every product they sell. That
extra step solidifies confidence and exemplifies your companies
integrity. Reassuring as a customer that my satisfaction is your
highest priority, means my media business will remain with Tape
Resources. Thank you again for that extra step." "Did I ever mention you guys are great? No?
Well...You guys are great!!!" "Tape Resources stands out as a great online
business. I have only great experiences with help, stock, order
processing and quick, reliable shipping...Keep up the great work!" "Fast and accurate customer service and order.
Keep up the great work and great prices!" "Quick response time and email confirmation
always dependable service." "Keep up the good work and great prices!" "Web site order - great email communication
- shipped right away." "I like doing business with friendly people.
Good product. Good price." "Ordering was very simple. And 5% off my
next purchase! Thanks." "I loved the fact that someone called me
back to check up after it was sent. Thanks." "Very quick and efficient service; extremely
friendly customer service - thanks!" "We tried someone else one time... never
again!" "Keep up the great work!" "Low prices, fast service!" "This is the second time I have ordered the
wrong thing and had to exchange. You are always very accommodating.
Thank you." "Your friendly & efficient manner matches
your advertising. Thanks for great service!" "I was impressed at how quickly the order
was processed and liked the fact that I received several emails
updating me on the progress of the order!" "Amazingly fast delivery! Thanks." "First time customer, very happy with speed
of delivery and email communication! You've made a life long customer.
Thanks!" "I just wanted to take a moment to let you
guys know how awesome you are! I've bought tape from you countless
times, and I always refer my associates to you as well. Tapes are
always on time, and you guys have great customer service. I wish
more companies embodied the quality of service you all offer!" "We appreciate your low prices and your ministry
discount. Also quick order processing." "Thanks Anna! Very professional system! I
heard from Michael Rubin, the author of "The Little Digital
Video Book" and "Nonlinear" about your company through
writing a review of his books and I must say I'm very impressed.
I've already sent recommendations for Tape Resources to others who
are actually pros in the business (I'm just an amateur caught up
in the wonders of DV editing!) I'll be sure to spread the word!
Thanks for the wonderful service!" "When I placed my order, a rep called me
back within 20 minutes of me faxing my order to tell me that some
of the tapes were not in stock. She asked if I wanted to wait and
get the shipment all at once, or ship what was there, and get the
rest later. Thank you so very, very much for having the professionalism
to let me decide that. No other company that I deal with has ever
given ME the decision, and that has caused so many problems with
our purchasing department. They just about have a brain hemorrhage
when orders are split. Thanks again for caring enough to ask a customer
what they prefer. [..] I enjoy working with your company, and have
no desire to get tapes anywhere else." "You're great - everyone is very helpful." "My packages came sooner than I thought.
It was a great surprise. "Everyone there (especially Jen) has always
been very helpful and enthusiastic! I appreciate that." "Occasionally we send out industry information
and updates via e-mail, to our customers and here is a recent response:"
..how odd… bulk email from a company … and I actually
like it… thanks for the update… It is pretty rare that
somebody knows about technology before I hear about it… Thanks
again and keep up the great work!" "Wow. The ordering process on the site really
rocks now. I sure wish a bunch of other companies would set up the
way you've arranged things. Thanks!" "I am a first-time customer, and my experience
with Tape Resources was outstanding. I called your toll-free number
with a question about a product. Your sales rep was courteous, helpful,
and accurate. I then went online and purchased the product. I received
at least three emails informing me of the status of my order, including
one from UPS which detailed the progress of the shipment. The next
day my tapes arrived. ... Thanks." "I have been dealing with Tape Resources
for a number of years now in ordering various tapes and supplies
for the television facility here at Fort Eustis. All of the ladies
that I have worked with have been absolutely delightful. This includes
Nikki, Melanie, Jennifer, Joan, and last but by no means least Michelle.
It seems I no more than place the order and the merchandise is here.
The service is outstanding. The ladies are always upbeat and extremely
helpful. They are a credit to themselves and a true asset to Tape
Resources. I look forward to continued years of doing business with
Tape Resources." "My hat's off to Michelle. I had a large
order today involving five separate purchase orders. She was able
to keep up with me and recited them back flawlessly. Thanks for
your wonderful service. It is a pleasure to do business with a company
that works with you." "Dear Anna, thank you for the expeditious
processing of my order and notification. I recently purchased a
miniDv camcorder and held back on purchasing more tapes because
I knew I could find a better deal elsewhere (and believe me - in
NYC, you can) but when I linked to your site - I couldn't believe
the low, low price! Another thing - for a web site to place employee
pictures on it - shows the faith they have in you that you will
provide excellent customer service! … Thank you again for your
excellent customer service-looking forward to doing more business
with you!"
"Just wanted to say thanks for great
service! I was surprised to get a call from you saying part of the
order was back-ordered. A lot of places would have waited until
I called them! I still received my order before I expected to! Great
job! I've already told a couple people about you that should be
calling soon (if they haven't already) and plan on telling a lot
more… Thanks again." "You do a great job. I only use your
company now." A friend of mine recommended taperesources.com
to me and my business and I could not believe the great prices that
you offer and the great service that your company has provided.
Since my last order, I've told all of my associates and friends
that one-stop shopping with the lowest prices can be found at your
website. Once again, thanks and I wish you and your company the
best in the years to come." "Ok, you guys are the best kept secret
on the Internet. Not only are you a JOY to contact, but I am going
to tell ALL my field producer friends about you. With your service,
nobody has to schlep tapes to shoots and can also save a fortune
by using YOU instead of buying tape from the crews. Thanks so much." "You can't improve on perfection!" "Always friendly phone service. That
means a lot to me." "Very satisfied!!! Other companies should
use you as a business model." "Customer service is the best. Enjoy
working with Nikki. Polite and Professional!" "Thanks a lot! Merry Christmas TR Inc." "Always nice to deal with happy, helpful
people! Thank you!" "Arrived a day earlier than expected
- great!" "Marvelous, fantastic, superlative -
now that the silliness is out of the way - a great bunch of people!" "Everybody is very friendly, keep it
up! It feels rare nowadays to have service with a smile." "Doing a very good job, I appreciate
your good service + cust svc." "Lady on the phone (Anna) was very helpful
with a technical question. Service was good, delivery as promised.
Will recommend your co to everybody." "I have been very pleased with your
web info, phone inquiries were answered courteously and with excellent
correct information. Orders always sent out quickly. Thanks again." "I just wanted to send a short note
commending you on your service. I ordered through your establishment
last week on recommendation from someone in a newsgroup. They stated
you had the best prices - since money is most ALWAYS a deciding
factor I indeed placed my order with you. I am very happy with the
service, the e-mail notification, the quick shipping, and the great
web site. I will definitely be ordering from you again and recommending
you to all I know." "I just want to say that you guys are
the best! Always so cheerful!" "Thank you for your great service!" "Thank you for the continuous attention!" "Easy to order from your site - also
liked the discounted price for 5 rather than 10 cassettes (MiniDV)" Jen is awesome! Give her a huge Christmas
bonus. Thanks Jen! "Tape Resources has a wonderful web
site." "Thank you for the great service and
pricing." "I appreciated the fast response time
to my message left on your evening line. My matter was settled by
the next morning." "Thanks for the excellent service you've
always given me." "Excellent fast and cheap shipping -
Keep up the good work." "Great service, top notch professional.
Kudos to the team." "Very prompt processing of order and
great prices & selection." "Your service is excellent. We ordered
yesterday and received package this AM. Will start ordering more
product from you. Thank you so much." "Love the on-line ordering and tracking.
Great website." "Great price, great service!" "Hi Jennifer. Just wanted to say how
much I truly appreciate your "bubbly courteous spirit"
each time I contact you guys. You make customer service a delightful
experience. You are a true credit to the Tape resources family.
Thank you so very much. You are a blessing." "Thank you very much. Every time I
order from Tape Resources whether by phone or web, I am pleased
with your company. You all have wonderful customer service and you
are very professional. Just wanted to say thank you." "I just want to Thank You for your GREAT
CUSTOMER SERVICE!!!!! It's not every day I come across great Services.
I look forward to doing business with you in the future. Thank You!!!" "Great prices and it was very easy to
order online. I saved over $300 with this order. I'll be back!" "Your customer service people are fantastic.
They're the best. Lovely and friendly voice - Michelle and other
staff members. Thank you!" "Nikki was extremely helpful and efficient.
I was very satisfied. She also was knowledgable of the product!" "Very friendly and helpful customer
service. Thanks!" "Jen was professional and knowledgeable
about the items I needed." "I had a commercial to produce w/only
a couple days notice, so I needed tapes--the Tape Resources Co made
sure I had my tapes in time!" "You have the tapes always in stock.
Always shipping on date ordered." "Your customer service is above and
beyond the call of duty. I am very impressed w/your service and
attention to detail." "Thanks for the quick service and affordable
prices!" "Another awesome purchase. Thanks!" "Thanks for taking my order on the day
of the national tragedy, and for getting it out so quickly!" "Your courtesy, friendliness and ease
of use is stellar! Thanks!" "Great prices and fast turn around.
Also - very friendly sales dept." "Your customer service is the BEST I
deal with on a regular basis - Thanks!!!"
"I can buy tape locally here in Minneapolis.
I buy from Tape Resources because of your great prices and great
customer service!" "Excellent order processing! At the
same moment that I was on-line, receiving shipping confirmation,
the UPS guy pulled up to my door with the order." "I'm impressed with your speed and prices.
Keep up the good work!" "Just wanted to say that my first purchase
with your company has got to be one of the best experiences I have
ever had buying on the web. Keep up the good work!" "Okay, so just for fun, I did a web
search for prices for the particular tape I use...and NOBODY had
a lower price than Tape Resources. Some were $1 to $2.50 per tape
HIGHER! I'm sorry that I ever doubted Tape Resources! I promise
I'll never stray again! The fact that I can call, give my name,
and order my standard supply of tape in about 70 seconds means I
can get on to more important things, like making money. They even
store my billing info, so I can call in from location without having
to fumble for my credit card. Thanks, Tape Resources, for always
being there for me!" "Fast Prompt Service" "Melanie is great to work with. She
has always been very accurate and dependable." "Love your service! Excellent online
response time!" "You all have better prices and astonishing
delivery." "Thanks for getting everything to me
quickly!" "Don't change a thing! Your customer
service representatives are a pleasure to deal with." "Thanks for the great service and quality
product. Keep up the good work." "Excellent service easy website. Keep
up the great work!" "It is hard for me to believe UPS could
get package to western Idaho in less than 48 hrs." "Very satisfied with your service. Keep
up the good work." "Great service, I will use you for all
my needs!" "Wow - I placed my order online and
it was handled faster than I imagined!! Great communication (via
email), awesome price and great follow through!!" "Great service. Your customer service
rep arranged to ship 2 formats in one box to save on shipping costs." "Michelle is great! She faxed me a copy
of an invoice pronto and is very easy to work with! Prices are great." "Order was set-up for UPS ground service
but a quick check by Jen got me my package in under 24 hrs!! Thanks!" "Friendly and courteous service. Great
prices!" "Keep on treating me like I'm a BIG
customer even though I'm not." "I appreciate the pleasant, non-pressure
treatment when ordering (which is usually by phone)." "I would never go with anyone else!" "Jennifer in your customer service dept
is wonderful (cheerful, helpful, efficient). What a breath of fresh
air." - Nancy Spoolman, SD, July 2001 "Prices are excellent!"
"Lisa is doing an outstanding job. If
all my vendors did as good a job as TR, I'd be the happiest man
in the world." "Great service and fair prices" "Cost slightly more than some other
places, but the service was worth it." "Jennifer was very helpful and polite!" | ||||||||||||
