Tape Resources - Feedback

The Professional &
Corporate Choice for
Tape & Removable Media

Friday, 9 May 2008

Read what customers are saying about Tape Resources

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SPECIAL PRICING FOR:

EDU | GSA | CABLE | FCC

POPULAR FORMATS

DATA:	AIT , DLT , LTO
VIDEO:	DVCAM , BETACAM MINI DV , DVCPRO
DISCS:	DVD-R , PUBLISHERS

SPECIALS

• SPECIALS AND CLEARANCE !

DATA STORAGE MEDIA

• 4MM DDS TAPES
• 8MM TAPES
• AIT TAPES
• DLT + SDLT TAPES
• DTF DATA TAPES
• ENTERPRISE - 1/2 INCH
• LTO ULTRIUM TAPES
• MAMMOTH TAPES
• OPTICAL DISKS
• REV DISKS
• TRAVAN DATA CARTRIDGES
• VXA TAPE

USB/FLASH MEMORY

• FLASH/USB DRIVES
• COMPACT FLASH CARDS
• MEMORY STICK CARDS
• SDHC MEMORY CARDS
• SECURE DIGITAL CARDS
• MEMORY CARD READER

DISCS

• BLU-RAY
• CD-R DISCS
• DVD FOR CAMCORDER
• DVD-R
• DVD+R
• DVD-RAM
• LIGHTSCRIBE
• XDCAM PRO DISC

PROFESSIONAL / PROSUMER VIDEO FORMATS

• BETACAM SP
• BETACAM SX
• DIGITAL BETACAM
• DIGITAL MASTER
• DVCAM TAPE
• DVCPRO / 50 / HD TAPE
• HDCAM/HDCAM SR
• HDV TAPES
• LARGE DV
• MINI DV TAPES
• MPEG IMX
• P2 CARDS
• SxS MEMORY CARDS
• S-VHS
• SDHC MEMORY CARDS
• VHS BULK / PACKAGED
• XDCAM PROFESSIONAL DISC
• OLDER / OTHER VIDEO FORMATS

HARDWARE

• DVD/CD ARCHIVAL UNIT
• DVD/CD/BD PRINTERS + DUPLICATORS
• HARD DRIVES - STORAGE
• TAPE DRIVES
• G-SPEED
• REV DRIVES

SOFTWARE

• PROFESSIONAL OPTIONS

AUDIO

• AUDIO CASSETTES
• DAT TAPES
• SONY MINIDISC

ACCESSORIES

• BATTERIES
• EXTENDED WARRANTIES
• INKJET CARTRIDGES
• CASES + SLEEVES
• PRINTER + COPIER ACCESSORY KITS
• STORAGE CASES + RACKS
• TAPE + DATA CLEANERS
• THERMAL RIBBONS

CUSTOMER COMMENTS

If you have a comment or suggestion, please call us at 1-800-827-3462, Monday-Friday, 8:30am-6pm ET.

We are very grateful for the comments of our customers. We at Tape Resources strive to be the best in the industry with our fast and friendly service. We believe in, and our goal is delighting our customers... customer delightment! (Not just customer satisfaction!).

External reviews are available at Reseller Ratings.

Customer E-mails, Letters, and Snippets

"Please allow me to say that Tape Resources is the best place for media! I realized I needed these tapes for Sunday, so I ordered them yesterday at 3PM. At 3:15PM today my tapes arrived.

My business partner ordered some tapes last week from some other supplier, and what do you know they are on backorder!

I will always use Tape Resources for all my media needs."
-Ryan S., Edwards, CO, March 2008

"We have been doing business with Tape Resources for a number of years. I just wanted to say thank you for your consistent level of outstanding customer service. You have a superior group of people there that are dedicated to great customer service and I will forever be a loyal Tape Resources customer because of them. Over the years I have probably dealt with all of the girls and the one word that comes to mind is consistency. They are all consistently courteous, knowledgeable, friendly and professional. You should be extremely proud of the staff you have.

I not only hold the position of Media Department Head for my church but I am also a Customer Service Manager in a large company. I know how hard it is to find loyal employees dedicated to customer satisfaction. I only wish there were more people like Anna, Michelle and Jennifer out there!

Great job everyone…thanks for the outstanding service over the years. I know your business will continue to prosper and grow as a result of your dedication.

I look forward to doing business with you."
- Lisa M., White Plains, NY, January 2008

"I want to tell you Tape Resources is such a pleasure to do business with, and probably about the only one left in the United States that truly knows the meaning of Customer Service. Thank You!"
- Kathie A., Statesboro, GA, October 2007

"Thank you for the kind and courteous service you have given us on all our orders, past and present. We are return customers and have always been amazed with the great help your representatives give us each time. You are always kind and accommodating. The product is always top notch, well packaged, and here promptly!

You will be hearing from us again soon!"
-Tom M., Rochester, NY, August 2007

"I place an order and the next day the items were here!!!!...Thank you for the quick services and helpful staff members."
-Chris, Gloucester City, NJ, August 2007

"Just wanted to say thank you for the outstanding service you gave with my first order of miniDV tapes. You guys are great. Just figured I'd let you know."
-Joe M., July 2007

"Hi Anna, Thanks so much for getting the tapes out as quickly as you did after we talked. UPS delivered them around 10 a.m. Saturday morning. I was concerned we're starting a project that required the tapes.

As I mentioned I do understand that delays and errors and can happen. I want to tell you, however, that from the moment I saw your ad on-line and listened to the recording of your business I had a good feeling that you guys were part of a company with which I'd want to have a long term relationship.

Your prompt attention and professionalism Anna reinforced my good feelings. Thank you so much and please know that I absolutely plan to continue using tape resources for our business and personal use. I also like the fact that you're located in Virginia Beach, not far from us in Maryland, and a place we vacation each year.

Thank You and we look forward to working with you in the future."
- Kai J., July 2007

"We got the shipment several days ago. Thanks for the prompt order. Nice to have a company work so quick."
- John M., April 2007

"Dear Anna, Just wanted you to know that you folks are amazing. It is always a pleasure ordering tape supplies from you. Your website is concise and clear. You are always helpful, friendly, knowledgeable and courteous. And my order is shipped and gets to me in a flash! I wish all businesses conducted themselves like you do. You are at the top of my list. Thanks."
- Richard W., Charlottesville, VA, February 2007

"Dear Ms. Santella, Thank you for your note, and for the very fast service. I was hunting for a new (to me), reliable, competitively priced, single vendor that stocked all of the blank tapes in which I was interested, and fell upon Tape Resources when running a Google search on Sony's PHDV-xxxDM tapes. When I read the testimonials and article reprints on your website, with the company's emphasis on the employees, I was hooked. Thanks for being there!"
- J. Morris, Maine, November 2006

"Hi Anna, Just wanted to thank you for the extra effort in seeing that the tapes were delivered in time for our shoot. I greatly appreciate your help! You and the rest of the crew at Tape Resources rocks!"
- B. Cullipher, Norfolk, VA, November 2006

"I've been meaning to write and say thank you for quite some time now. I especially wanted to mention the M&M's. I'm sure you have a lot of comments on the M&M's, but for me it is a nice reminder of my Grandparents, who are now both deceased. I lived out of town and every Christmas, my grandparents would send our family Christmas presents, and inside every box of presents, there were a few packages of M&M's for my sibilings and myself. When I opened the first box of tape ordered from Tape Resources, I was happily surprised and reminded of this Holiday tradition. Thank you for the little things, they mean more than you know."
- J. Wilmes, Saint Louis, MO, November 2006

"Wow, I wasn't expecting next day service and the M&M's were a nice touch. Thanks for such great service. We'll need more tapes in the future so with your pricing and service I will definitely use you guys again."
- D. Blades, Baltimore, MD, November 2006

"First of all, let me just say that your company is awesome! I've been a customer of yours for several years. You have the perfect blend of good prices and incredible customer service. It's always a pleasure to do business with you."
- C. Comm, Seattle, WA, October 2006

"I appreciate the prompt and accurate service of your company. My shipment was delivered exactly as ordered within 2 days of our telephone conversation. Your efficient upbeat attitude made this transaction easy and pleasant. I look forward to continued business with your company."
- A. Zafran, Palm Beach County, January 2006

Please click here if you would like to see
additional customer comments and feedback.

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TAPE RESOURCES LLC	TOLL-FREE PHONE:	1-800-827-3462	Monday-Friday, 8:30am-6pm Eastern Time
1236 Baker Rd, Suite B	PHONE:	757-460-4111
Virginia Beach, VA 23455	PHONE:	757-626-4357	After Hours Emergencies Only
	FAX:	757-464-4112

PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.