CUSTOMER COMMENTS

If you have a comment or suggestion, please call us at 1-888-496-3282, Monday-Friday, 8:30am-6pm ET or click here to contact us.


Customer E-mails, Letters, and Snippets

"My name is Alex V., filmmaker. I recently made my first purchase from Tape Resources. I rarely leave reviews, but I thought it fair this time. I did my research. - The service was excellent, my concerns were addressed, and with free shipping, it arrived as agreed. - I am definitely buying from them again."
- Alex V., San Francisco, CA, October 2010

"This is an amazing E-tailer! I not only found a GREAT price, but I got the tapes so fast! I am a Pro Shooter and this reliability is well appreciated. AND THEY ENCLOSED AN EXTRA GOODIE! GREAT RETAILER!"
- Bob S., Hackensack, NJ, October 2010

"I absolutely loved their services. Very affordable. It's a shame that I was paying so much money for the DVC tapes from other businesses. I'm so glad I found this company."
- Kiya A., Salisbury, MD, August 2010

"Tape Resources is great! They are professional, efficient, and fast. I ordered 20 items over the phone around 3PM on a Thursday and (via UPS Ground) my order came by 9AM Friday! The service on the phone and the friendly team helped make a simple order simply wonderful. Thank you, Tape Resources!"
- C.C., Hampton, VA, July 2010

"Tape Resources has been my supplier of videotape since I started my business in 1996. They ship super fast and the customer service is awesome. When I need it they are there to help out. Phone, online whatever. You can't go wrong, their prices are the best I've found and combined with the service, it's a home run. Thanks again www.taperesources.com."
- Rob P., Yellow Springs, WV, July 2010

"Simply outstanding service!! Wouldn't hesitate to recommend them. This statement comes after doing business with them for years. In summary nothing short of a first class operation."
- George Y., Glendale Heights, IL, April 2010

"After all these years of doing business with Tape resources, they continue to be dedicated to the service of they're customers. The personal care specialist are truly a delight to speak with. Each and every time they are willing to go the extra mile to make sure all orders and issues are dealt with satisfactory. Even when things go wrong, I can count on TR to come threw with solutions and remedy the problem.   I will continue to be a customer and would strongly recommend anyone to patronize them as well.   Thank you for all that you do for me and everyone else"
- Dennis K., March 2010

"I have been using Tape Resources for some time not only beause of their wide selection and great prices but also because I know that what I order is what I get and very quickly. I order online or call in - and when I do call in my order the person taking my order is extremely helpful, friendly and knowledgable of the products should I have questions. I tell everyone I know in video production as well as my students about the outstanding deals at Tape Resources!"
- M.N/J.C., Bowling Green, OH, January 2010

"Thanks for the fast service.  I am in the process of ordering more backup tapes today.  Keep up the good work, good service is the key to survival in today’s market."
- Greg J., Whitehall, MI, January 2010

"I received my recent tape order yesterday (as promised) and wish to take this opportunity to express how very pleased I was with your response and all that followed in the wake of my initial "online" order woes. The M&Ms and free shipping were unexpected touches which when combined with your professional expedient manner made the entire experience more wonderful than expected!

II look forward to placing future orders, while endorsing your services to others who would benefit as well. Happy Valentines Day and weekend to go with it!"
- Bill R., Weymouth, MA, February 2009

"Thanks Michelle for helping us out with this. We have received A+ service from everyone at Tape Resource!"
-Devin C., Branson, MO, September 2008

I not only hold the position of Media Department Head for my church, but I am also a Customer Service Manager in a large company. I know how hard it is to find loyal employees dedicated to customer satisfaction. I only wish there were more people like Anna, Michelle and Jennifer out there!

Great job everyone…thanks for the outstanding service over the years. I know your business will continue to prosper and grow as a result of your dedication.

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